Helzberg Diamonds, located at 2401 S Stemmons Fwy #2050, Lewisville, TX 75067, offers a variety of services specializing in engagement ring creation and other fine jewelry. With a reputation for both quality and service, the team is known for assisting customers in finding or designing the perfect engagement ring. The store is a part of a well-regarded retail chain featuring diamond jewelry and brand-name watches, primarily situated in mall-based locations.
Operating hours are as follows:
- Monday to Saturday: 10:00 AM – 9:00 PM
- Sunday: 12:00 PM – 6:00 PM
Contact number: (972) 315-0777
Overall Sentiment from Online Customer Reviews:
The sentiment surrounding Helzberg Diamonds appears to be mixed, with approximately 50% positive, 25% neutral, and 25% negative feedback. Customers have praised the knowledgeable staff for their courteousness and assistance in selecting jewelry, particularly for engagement rings. However, some have reported dissatisfaction with specific services, such as order fulfillment and communication.
Best Review:
Randa noted a disappointing experience involving delays and communication issues when returning a ring for resizing, expressing a desire for improved service and organization.
Worst Review:
Maria highlighted a positive interaction at the store, commending the helpful and accommodating staff for assisting her in customizing her jewelry selection thoughtfully.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 4
Store Phone Number: 9723150777