Harold's Diamonds & Jewelry is located at 1288 W Main St Ste 102, Lewisville, TX 75067. You can reach them at (972) 221-8581. The store operates Monday through Friday from 10 AM to 6 PM, and is closed on Sundays.

This jeweler specializes in creating custom engagement rings, offering a blend of unique craftsmanship and personalized service. Customers have reported a mix of experiences with engagement ring creation. Some highlighted the quality of custom work and friendly staff, expressing satisfaction with their purchases, while others noted issues with communication and repair timelines. The store is noted to have a knowledgeable team that assists in the design and selection of engagement rings, but some reviews suggest a lapse in customer service responsiveness, leading to frustration for certain clients.

Overall Sentiment from Online Customer Reviews:
The general sentiment from online reviews is mixed. The distribution of customer feedback can be outlined as follows:
- Positive: 55%
- Neutral: 25%
- Negative: 20%

Best Review:
A customer praised the quality and stunning design of a custom engagement ring made at Harold's Diamonds & Jewelry, noting the helpful nature of the staff during the process.

Worst Review:
Another customer expressed dissatisfaction due to poor communication regarding a piece left for repair, feeling neglected as they had to follow up multiple times without receiving timely updates.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------------|
| Monday 10 AM - 6 PM |
| Tuesday 10 AM - 6 PM |
| Wednesday 10 AM - 6 PM|
| Thursday 10 AM - 6 PM |
| Friday 10 AM - 6 PM |
| Saturday 10 AM - 6 PM |
| Sunday Closed |

Staff members mentioned include Shawn Cady, who is identified as a director.