Zales Jewelers, located at 2401 S Stemmons Fwy Ste 2062, Lewisville, TX 75067, is a notable destination in Denton County for those seeking unique engagement rings and jewelry services. The store's phone number is (972) 315-1600. Zales is recognized for offering a wide variety of diamond rings and engagement options, allowing customers to explore high-quality selections.

Despite some customers appreciating the range and quality of the jewelry, many reviews reflect concerns about customer service, with notable frustrations regarding staff interactions and service follow-ups.

Overall Sentiment from Online Customer Reviews:
The general sentiment from online reviews suggests that about 20% of customers express positive feelings, 10% remain neutral, and 70% share negative experiences.

Best Review: A customer named Veasna praised Zales for carrying high-quality certified diamond rings and noted that the purchase process was fair and without rush, although they faced some aftermarket resizing issues.

Worst Review: Jillian recalled a negative shopping experience marked by poor interactions with staff, describing rude service that detracted from the jewelry shopping experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

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Staff members mentioned in reviews include Zary and a sales associate referred to as Lorna.