Fast Fix Jewelry Repair is a reputable jeweler specializing in the creation and repair of engagement rings as well as various jewelry and watch repairs. Located in the South Bay Galleria at 1815 Hawthorne Blvd, Ste 245, Redondo Beach, CA 90278, this store operates in Los Angeles County. Customers can reach the store at (310) 214-8930.
Operating hours are:
- Monday to Sunday: 11:00 AM - 7:00 PM
With 133 reviews compiled from various platforms, customer feedback reveals both positive and negative sentiments regarding the store's services.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Positive reviews highlight the excellent customer service and the craftsmanship of the staff, particularly praising the owner Carlos for his ability to handle intricate tasks such as resizing and repairing rings quickly and efficiently. Many customers appreciate the reasonable pricing and speed of service.
Negative feedback often centers around customer service experiences, with some reports of dissatisfaction regarding communication and perceived value during repairs.
Best Review: A reviewer noted the exceptional service provided by Carlos when they brought in an engagement ring for resizing. They expressed satisfaction with the quick turnaround and quality of workmanship.
Worst Review: Another customer mentioned a troubling experience with a staff member who was dismissive and unprofessional while they were inquiring about repair costs, leading to a frustrating interaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|---------------|--------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Notable Staff:
- Carlos (Owner)
Positivity Score: 75%
Total Customer Feedback Reviewed: 133
Store Phone Number: 3102148930