Riviera Jeweler, located at 1822 South Elena Avenue, Redondo Beach, CA 90277, is a gem in the jewelry landscape of Los Angeles County. Known for its exceptional engagement ring creation services, this jeweler offers a comprehensive suite of jewelry services including custom designs, repairs, and appraisals. The owner, Sam Hamouzian, brings over 40 years of experience in the industry, specializing in creating custom engagement rings tailored to each client's vision. Customers frequently praise his expertise and the quality of his work.
Opening hours are as follows:
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
With a total of 42 reviews, the sentiment from online customer feedback reflects a generally positive atmosphere. The overall sentiment breakdown is as follows:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Customers appreciate Sam's honesty, fair pricing, and high-quality craftsmanship. However, some negative feedback has emerged regarding communication and turnaround times for custom pieces.
Best Review: A customer named Sam highlighted Sam Hamouzian's fair pricing and exceptional quality, noting his long-standing presence in the Riviera and commitment to customer satisfaction regarding engagement rings.
Worst Review: A reviewer named Diana expressed disappointment regarding the handling of a necklace repair, citing poor communication and dissatisfaction with the service received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 42
Store Phone Number: 3103756702