Zales Jewelers, located at 1815 Hawthorne Blvd Ste. 222, Redondo Beach, CA 90278, offers a range of services specializing in engagement ring creation. Known for providing a variety of diamond and precious jewelry, Zales has been recognized for its customer service despite reports of inconsistent experiences. The store operates in Los Angeles County and has a phone number of 310-371-8799.
Reviews indicate a mixed reception, with positive comments highlighting the helpful and engaging staff, such as the new store manager praised for their outstanding service. However, there are notable negative experiences regarding pricing transparency and product quality, leading to some dissatisfaction among patrons.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 20%
Negative: 25%
Highlight Reviews:
Best Review: A customer noted appreciation for the exceptional assistance received from the store staff, emphasizing their dedication to making the shopping experience enjoyable.
Worst Review: Another reviewer expressed frustration with alleged deceptive pricing tactics, feeling misled by the displayed sale prices and old price tags.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 7 PM
Staff:
- New store manager (name unspecified)
Positivity Score: 65%
Total Customer Feedback Reviewed: 37
Store Phone Number: (310) 371-8799