Located in Redondo Beach, CA, Finley's Jewelers is a cherished jewelry store that excels in custom engagement ring creation and various jewelry services within Los Angeles County. The craftsmanship here is notably impressive, with a strong emphasis on quality and personalized customer service. The staff, including knowledgeable individuals like Jeremy and Mike, are praised for their dedication to helping customers find or create the perfect engagement ring.

Reviews indicate a mix of positive and negative experiences from a total of 68 reviews gathered for this overview. Positive feedback frequently highlights the exceptional quality of the engagement rings and the attention to detail provided by the staff. Customers have reported that the custom pieces are unique and beautifully made, making special moments even more memorable. Many commend the friendly service and willingness of the staff to go above and beyond for their clients.

Conversely, some negative reviews reflect concerns regarding service efficiency and certain mishaps, particularly related to watch repairs and appraisal experiences. Some customers felt disappointed with communication and handling of their jewelry, leading to a less satisfactory experience.

Operating Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed

Phone: (310) 791-3052

Overall Sentiment from Online Customer Reviews:
Approximately 70% of customer sentiments are positive, with about 20% neutral and 10% negative. Customers frequently express satisfaction with their engagement rings and the customization process, while some report issues with service efficiency and communication.

Best Review:
A customer named Wynn praised Finley's for its outstanding craftsmanship, particularly their custom-made rings, which consistently garner compliments. The service provided by the staff was described as not the fastest but well worth the wait due to the quality of the handcrafted pieces.

Worst Review:
A customer named Reverend expressed frustration over a complicated watch battery replacement process, claiming the store had damaged their expensive watch and handled their complaint poorly. The customer vowed never to return due to the negative experience and felt the management was unprofessional.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.