Fast Jewelry Repair, located in the Rosedale Center at 1595 Highway 36 W, Roseville, MN 55113, offers a variety of jewelry services with a specialty in engagement ring creation. The shop is known for its custom jewelry designs and quick turnaround times, making it a popular choice for those looking to create personalized pieces. Customers can also find services for watch and eyeglass repairs.
Staff at the store, including helpful jewelers like Dave, have earned recognition for their expertise, although customer experiences have varied. Positive reviews highlight the efficiency and friendly nature of the service, especially for ring resizing and polishing. The shop generally operates in a busy mall environment, with walk-ins welcomed.
However, some reviews express dissatisfaction regarding inconsistent service, with certain customers reporting issues with pricing and quality of repairs. The overall atmosphere reflects a mix of positive and negative sentiments, indicating room for improvement in customer dealings.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 15%
- Negative: 40%
Customer reviews indicate that while efficient service and skilled craftsmanship are present, there have been complaints about price discrepancies and lack of proper communication.
Best Review: Ntxawm appreciated the affordable and quick service for re-rhodiuming diamond rings, stating satisfaction with the detailed inspection process during the service.
Worst Review: M L expressed deep disappointment regarding the carelessness shown while repairing a valuable ring, resulting in scratches and poor placement of a pearl.
Operating Hours:
- Monday - Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
Staff mentioned: Dave
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 52.5%
Total Customer Feedback Reviewed: 19
Store Phone Number: 6516360105