Helzberg Diamonds Roseville MN

Helzberg Diamonds, located at 1595 Hwy 36 W, Space 105, Roseville, MN 55113, is a prominent jewelry store serving customers in Ramsey County. They specialize in the creation of exquisite engagement rings and offer a wide selection of fine jewelry, including wedding bands and personalized pieces. Customers can also take advantage of their repair services, jewelry appraisals, and customization options, allowing for a tailored shopping experience.

Overall, the store operates with a dedicated team, contributing to many positive reviews that highlight the knowledgeable staff, particularly praising their attentiveness and expertise in guiding customers through the engagement ring selection process. However, some reviews note instances of less satisfactory service experiences, specifically regarding follow-up communication and customer relations.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%

The store has received a mixed response from its patrons, with a total of 119 reviews. While many share positive sentiments about the personalized service provided by staff members like Mindy and Chanda, who are commended for their helpfulness and warmth, others express disappointment in certain experiences, revealing a need for improvement in customer service and communication.

Best Review:
David praised Helzberg Diamonds for their efficient service regarding ring resizing, highlighting the speed and quality of their workmanship in dealing with his ring issue.

Worst Review:
Claire voiced her frustration about poor service and lack of proper communication concerning her wedding bands. She noted that the staff had an unprofessional attitude, leading to her disappointment with the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Store Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff members mentioned include Mindy and Chanda.