Rogers & Hollands Jewelers, located at 1595 MN-36 W Rosedale Center, Space 614, Roseville, MN 55113, operates in Ramsey County. This jeweler is renowned for its exquisite engagement ring creation and exceptional customer service, boasting a wide selection of diamonds and other precious stones. The dedicated staff, including associates like Janessa and Merasia, provide personalized service, ensuring every customer finds or designs the perfect ring to match their vision and budget. Known for their transparency, staff members offer comprehensive guidance on diamonds' specifications, making the journey to choosing an engagement ring enjoyable rather than stressful. The business's atmosphere is friendly, and the commitment to customer satisfaction is evident.
Overall Sentiment from Online Customer Reviews:
Positive sentiments constitute approximately 75% of reviews, with 15% neutral and 10% negative. Many customers commend the knowledgeable and supportive staff, while some express frustration with service delays or miscommunication regarding their orders.
Best Review: The best feedback highlights a customer’s appreciation for the exceptional service from the knowledgeable and friendly staff, who facilitated an informed purchase of an engagement ring with no pressure to buy.
Worst Review: A negative review notes a customer’s dissatisfaction with the long wait for ring repairs, expressing frustration over the perceived lack of effective management and communication.
Opening Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Members: Janessa, Merasia
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 193