First Capitol Jewelry & Loan, located at 2180 First Capitol Drive, Saint Charles, Missouri 63301, offers a range of services, particularly focusing on engagement ring creation and exceptional customer service. The store is well-known for providing short-term loans on a variety of items, including jewelry, firearms, and electronics. Their selection of fine jewelry is often praised, with competitive pricing and attractive layaway options available.

The staff is described as knowledgeable and friendly, contributing to a welcoming atmosphere. However, there are mentions of inconsistent service experiences, particularly related to the valuing of items and customer service interactions. While some customers praise the deals and good service received, others express dissatisfaction with low offers and perceived rudeness from certain staff members.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 10%
Negative: 50%

First Capitol Jewelry & Loan has garnered a mix of opinions from a total of 63 reviews.

Best Review: A customer highlighted their positive experience with the valuable service received during the purchase of jewelry, emphasizing the attentive nature of the staff.

Worst Review: Another customer reported a negative interaction, mentioning poor service and dissatisfaction with the offers received for their items, which they felt were unfair.

Opening Hours:
- Monday to Friday: 8:00 AM – 4:00 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed

Staff Members: Not specified.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.