Walters Jewelry Inc., located at 230 N Main St, St. Charles, MO, continues a tradition of excellence in engagement ring creation and jewelry services for over 98 years. This family-owned establishment prides itself on offering superior diamonds and custom jewelry designs, catering specifically to customers looking for unique engagement rings. The experienced staff, including long-standing team members Chris and Jeff, provide thorough consultations, ensuring exceptional customer service throughout the design and purchasing process.

Operating in St. Charles County, Walters Jewelry also offers expert repair services, making it a full-service jewelry destination. Customers appreciate the store's welcoming atmosphere and the knowledge of its staff, who take the time to guide buyers through their jewelry selections.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

The majority of reviews highlight friendly, helpful service, with customers complimenting the craftsmanship and quality of the jewelry. However, a few negative experiences were mentioned regarding specific service dealings.

Best Review: Zee praised the staff's exceptional knowledge in identifying types of jewelry and appreciated Chris's help in redesigning a family piece, resulting in a stunning final product.

Worst Review: A customer named Alex expressed dissatisfaction with the resizing of their wedding ring, noting it took longer than expected and that silver was used instead of gold, leading to a visible difference in the metal.

Operating Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 9 AM - 5:30 PM |
| Tuesday | 9 AM - 5:30 PM |
| Wednesday | 9 AM - 5:30 PM |
| Thursday | 9 AM - 5:30 PM |
| Friday | 9 AM - 5 PM |
| Saturday | Closed |
| Sunday | Closed |

Staff members mentioned: Chris, Jeff.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.