Used Jewelry Buyer in St. Charles, Missouri, is a well-established jeweler known for its expertise in engagement ring creation and various jewelry buying services. Brian Hill, the owner with over 30 years of experience in the industry, leads a proficient team dedicated to providing knowledgeable and fair evaluations of jewelry, watches, and coins. The store focuses on purchasing gold, silver, diamonds, and designer pieces, ensuring sellers receive competitive offers for their valuables. The address of Used Jewelry Buyer is 122 N Main St, St Charles, MO 63301, and the contact number is 636-896-4117.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The reviews reflect a mixed sentiment towards Used Jewelry Buyer, with 39 reviews reviewed in total. Positive feedback highlights the fair prices offered for gold and jewelry, as well as the knowledgeable and friendly service provided by the staff. However, negative comments point to poor customer service experiences, with some customers feeling undervalued and dissatisfied with the offers they received.
- Positive: 45%
- Neutral: 20%
- Negative: 35%
Best Review:
Mary praised the store for their honest and fair transactions, specifically noting her satisfaction with the cash she received for her old, broken jewelry, and commended the pleasant atmosphere of the shop.
Worst Review:
Ryan expressed disappointment with the rudeness of the owner, claiming he had a negative experience and felt taken advantage of during the selling process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Brian Hill
Positivity Score: 55%
Total Customer Feedback Reviewed: 39
Store Phone Number: 3143135804