Zander's Jewelry, located at 1015 South 5th Street, St. Charles, MO, is a third-generation family-owned jewelry store celebrated for its exceptional engagement ring creation and service. With over 50 years of experience, Zander's specializes in custom design, jewelry and watch repair (including Rolex), and offers GIA certified appraisals by appointment with Kimberly Zander, a graduate gemologist.

The store has garnered a total of 51 reviews, with a predominately positive reception. Customers appreciate the knowledgeable and friendly service from the staff, particularly mentioning the expertise of Kimberly Zander. Engagement ring buyers have highlighted the quality of craftsmanship and personalized attention received during the selection process. However, a few negative reviews point out concerns regarding pricing and past experiences with the authenticity of diamonds.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

The reviews reflect an overall positive atmosphere, with many clients praising the familial service and commitment to quality.

Best Review: Mary Hoffman noted the exemplary service at Zander's, emphasizing the positive interactions with staff who prioritize customer satisfaction in engagement ring purchases.

Worst Review: Jeannine expressed caution regarding diamond purchases, referring to an issue with a filled diamond that she experienced, leading to a recommendation for thorough examination before buying.

**Operating Hours**:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members Mentioned**: Kimberly Zander

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*