Fox Fine Jewelry in Ventura CA

Fox Fine Jewelry, located at 560 E Main St, Ventura, CA 93001, is a highly regarded jewelry store specializing in the creation and repair of engagement rings. With a strong reputation built over years of service, the store has garnered approximately 291 reviews, showcasing a blend of positive and negative customer sentiments.

The establishment is family-owned and operated by George Fox, a Master Jeweler with extensive experience in the industry. The team, including knowledgeable staff like Dezi, Amberle, and Sandy, is praised for their professionalism, friendliness, and dedication to ensuring customer satisfaction. Clients appreciate the in-house design capabilities, allowing for customized engagement rings tailored to individual preferences. Many reviews highlight the personal touch and attentive service, ensuring a delightful experience for couples looking for the perfect ring.

However, there are some negative reports. A customer expressed dissatisfaction regarding a missing piece after an evaluation, feeling that the staff did not provide adequate support during the situation. There were also mentions of perceived high prices compared to other jewelers in the area, although many customers felt compelled to return due to the quality service.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
Reta praised Fox Fine Jewelry for their outstanding service, highlighting her satisfaction with the engagement and wedding rings purchased there, and commending the staff’s professionalism and kindness.

Worst Review:
Tamara reported a troubling experience where an opal brooch went missing after being brought in for evaluation. She felt the store's handling of the situation was unsatisfactory, expressing a desire for more transparency and support.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Operating Hours |
|-------------------------|
| Monday: 11:00 AM - 6:00 PM |
| Tuesday: 11:00 AM - 6:00 PM |
| Wednesday: 11:00 AM - 6:00 PM |
| Thursday: 11:00 AM - 6:00 PM |
| Friday: 11:00 AM - 7:00 PM |
| Saturday: 11:00 AM - 7:00 PM |
| Sunday: Closed |

Staff Members Mentioned: George Fox, Dezi, Amberle, Sandy