Joseph's Jewelers Diamond Company, located at 390 S Mills Rd, Ventura, CA 93003, operates in Ventura County and has established a solid reputation for its exceptional engagement ring creation services. The jeweler prides itself on offering a diverse selection of bridal and fashion jewelry, along with certified diamonds and gemstones at competitive prices. Customers frequently commend the knowledgeable staff, with many mentioning the owner Joseph and associates such as Chris and Hannah for their attentive and personalized service.

The store is noted for its commitment to customer satisfaction, as evidenced by numerous positive reviews highlighting the quality of jewelry, prompt repairs, and the ability to customize pieces to meet individual preferences. Many customers emphasize the welcoming atmosphere, where staff go above and beyond to ensure clients feel valued throughout their jewelry purchasing journey. However, a few negative reviews indicate occasional quality concerns and service miscommunications, suggesting room for improvement in consistency.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%

Opening Hours:
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 7:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: 11:00 AM – 6:00 PM

Staff Members Mentioned:
- Joseph
- Chris
- Hannah

Best Review:
A customer praised the exceptional service received during the engagement ring selection, noting the attention to detail and personalized guidance provided by the staff, especially highlighting their ability to incorporate specific requests seamlessly.

Worst Review:
Another customer expressed dissatisfaction regarding the quality of a high-value ring that became loose shortly after purchase, indicating the need for repairs that led to frustration due to perceived poor craftsmanship.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.