Kay Jewelers in Ventura, CA, located at 3301 E Main Street, Ste. 1149, Pacific View Mall, offers a broad range of services catering specifically to engagement ring creation. The store is known for its attentive customer service and knowledgeable staff, including recognized team members such as Vanessa and Shayla, who have been praised for their ability to assist customers in finding the perfect rings. The store prides itself on providing an extensive selection of engagement rings, wedding jewelry, and personalized pieces, complemented by services such as jewelry repairs and custom orders.

Operating in Ventura County, Kay Jewelers maintains flexible hours to accommodate shoppers' schedules:

| Day | Hours |
|-----------|---------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |

With a total of 75 reviews examined, the overall sentiment from online customer reviews is primarily positive.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%

Many customers highlight the store's commitment to customer satisfaction and the quality of jewelry. However, a few reviews mention occasional challenges with repairs.

Best Review:
One customer named Denny praised the store for the outstanding service provided by the staff, particularly noting that the team went above and beyond to help him select the perfect earrings for his girlfriend.

Worst Review:
Molly shared her disappointment regarding a watch battery replacement, indicating that she felt the staff lacked adequate training for such services and had a less than satisfactory experience overall.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.