Fred Meyer Jewelers, located at 562 Del Monte Center, Monterey, CA 93940, offers a range of fine jewelry services, with a particular focus on engagement ring creation. The store is known for its professional staff who possess significant knowledge about jewelry. Although the overall sentiment from online reviews reflects a mix of experiences, the store aims to provide a welcoming atmosphere for customers exploring options for one of life's most important purchases.
Customer reviews indicate a split in sentiment related to service and product quality. While many customers have highlighted positive interactions with the staff, particularly their friendliness and humorous personalities, some reviews raise concerns about communication and accountability, especially regarding custom orders.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
The reviews covered consist of five distinct accounts, presenting both positive and negative elements.
Best Review: A customer praised the friendly and knowledgeable staff at Fred Meyer Jewelers, noting a great experience during their visit. The welcoming atmosphere was mentioned positively, along with the unique personalities of the team members.
Worst Review: Another customer's experience was notably poor, detailing a situation where they received an inferior engagement ring after being promised a quality replacement. Frustration was expressed regarding the lack of proactive communication about the change in product quality.
Operating Hours:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 10:00 AM - 6:00 PM
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 5
Store Phone Number: (831) 657-9901