The Bench Jeweler, located at 207 W Franklin St, Monterey, CA 93940, offers a range of jewelry services specializing in custom engagement ring creation. Jaime Torres, the owner, is renowned for his detailed work in jewelry fabrication and restoration. The shop is recognized for providing personalized service, with a focus on customer satisfaction. Many customers have praised Jaime's expertise in repairing and modifying rings while delivering quality craftsmanship at competitive prices.

The store has received a total of 39 reviews. Positive feedback highlights exceptional service quality, quick turnaround times, and the ability to handle delicate tasks with expertise. Customers frequently commend the unique selection of jewelry and the friendly atmosphere, emphasizing that Jaime is attentive and provides honest assessments.

Conversely, some negative reviews raise concerns regarding the accidental exchange of jewelry pieces and issues with cleaning, leading to dissatisfaction for those involved. Despite these setbacks, the overall reception remains largely favorable.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 10%
Negative: 7%

Best Review:
A customer noted the exceptional service provided by Jaime, highlighting his ability to not only resize and repair rings but also to handle delicate diamond replacements with great care and precision.

Worst Review:
One reviewer expressed disappointment over miscommunication regarding their jewelry, recounting an experience where their new chain was replaced with an older, discolored one, leading to feelings of distress.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
| Day | Hours |
|-----------|-----------------------|
| Monday | 10:00 AM - 1:00 PM, 2:00 PM - 5:00 PM |
| Tuesday | 10:00 AM - 1:00 PM, 2:00 PM - 5:00 PM |
| Wednesday | 10:00 AM - 1:00 PM, 2:00 PM - 5:00 PM |
| Thursday | 10:00 AM - 1:00 PM, 2:00 PM - 5:00 PM |
| Friday | 10:00 AM - 1:00 PM, 2:00 PM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |

Staff Members: Jaime Torres