Gasper’s Jewelers, located at 447 Alvarado Street, Monterey, CA 93940, is a prominent jewelry store serving Monterey County since 1989. With a strong focus on engagement ring creation and custom jewelry design, Gasper's is known for its high-quality craftsmanship and a wide array of exquisite designs. The owner, Gasper Spadaro, along with his dedicated team, prides themselves on providing personalized service and expert guidance, making the selection and creation process for engagement rings a memorable experience.
In addition to engagement rings, the store offers jewelry repair, cleaning, and appraisal services. Customers have appreciated the knowledgeable staff and the warm, friendly atmosphere of the store. However, some reviews highlight inconsistencies in customer service, specifically regarding ring resizing and repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 20%
Negative: 13%
The reviews indicate a strong customer satisfaction with quality and design, though there are mentions of occasional service issues.
Best Review: Moira Lewis emphasized the exceptional quality of the jewelry, highlighting Gasper's honesty and knowledge about stone quality, as well as competitive pricing. She noted the fine craftsmanship that has left a lasting impression.
Worst Review: Brian J. expressed dissatisfaction after a resizing experience, stating that his bracelet remained too large after multiple attempts. He criticized the owner's rudeness and felt his time and money were wasted.
| Hours | |
|----------------|-----------|
| Monday | 10:00 AM - 4:00 PM |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77%
Total Customer Feedback Reviewed: 59