Fred Meyer Jewelers, located at 4801 Fashion Square Mall, Saginaw, MI 48604, offers a delightful array of services, particularly focusing on engagement ring creation and fine jewelry selection. With a reputation built on customer service, this store features friendly and knowledgeable staff, including recognized team members like Bridgette, GiGi, and Don, who are dedicated to assisting customers in finding the perfect piece for their special occasion.

However, the recent sentiment surrounding the store has shifted, as it has been reported permanently closed, substantiated by several online reviews indicating this closure.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

Count of Reviews Reviewed: 41

The positive reviews highlight excellent service, with customers praising the staff for being helpful, friendly, and knowledgeable throughout the engagement ring selection process. Yet, there are notable concerns regarding customer experiences, including dissatisfaction over delayed services and complaints about jewelry quality.

Best Review: A customer noted that the staff were extremely attentive and provided great service, emphasizing their efficiency in handling warranty matters very swiftly.

Worst Review: Another customer expressed frustration over a faulty engagement ring that had a stone fall out shortly after purchase, indicating challenges with the aftercare service.

Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members Mentioned: Bridgette, GiGi, Don

*For this overview, customer feedback were viewed on Yelp, Google, and Facebook.