Nuechterlein's Jewelry, located at 4928 Gratiot Rd A, Saginaw, MI 48638, operates as a premier destination for engagement ring creation and various jewelry services in Saginaw County. Known for their expertise in custom jewelry design, the store specializes in jewelry repair, appraisals, and watch repair. With a commitment to quality and customer satisfaction, the staff is prepared to assist customers in selecting or crafting the perfect engagement ring, offering a range of stones including diamonds, rubies, and sapphires.
The jeweler is well-rated, gathering a total of 67 reviews that present a mixed sentiment. Positive feedback highlights the friendly service, fast turnaround times, and reasonable prices. Customers express satisfaction with the quality of work, particularly for ring sizing and repairs. However, there are a few negative reviews that point out communication issues and delays in service, which have led to some customers feeling neglected regarding their orders.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Opening Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 6:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Sally Hovis (Manager)
Best Review: A customer highlighted the accommodating nature of the staff when they needed a wedding band to match their engagement ring, noting the family-like feel of the store and the owner's commitment to a quick turnaround.
Worst Review: Another customer expressed disappointment over a significant delay in the ring repair process, stating they were not notified of progress and had difficulty getting updates about their order status.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.