Saginaw Gold & Diamond Center, located at 3931 Bay Rd, Saginaw, MI 48603, is a family-owned jewelry store that has been serving the community since 1986. Known for its expertise in creating custom engagement rings, the store offers a relaxed atmosphere where clients can receive personalized service. The knowledgeable staff aids customers in selecting the perfect diamond and setting to create a unique ring tailored to individual preferences.

Positive reviews highlight the friendly and accommodating staff, who are noted for their exceptional customer service. Many customers have praised the great deals and the wide selection of jewelry. The owner and staff are recognized for building long-term relationships with clients, contributing to a welcoming environment.

Conversely, a few negative reviews mention instances of less-than-stellar customer service and issues with product returns, which have disappointed some visitors.

Overall, Saginaw Gold & Diamond Center has received positive recognition for its engagement ring services, with 181 reviews reflecting a strong customer base.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 10%
Negative: 7%

**Opening Hours:**

| Day | Hours |
|-----------|-------------------------|
| Mon | 10:00 AM – 07:00 PM |
| Tue | 10:00 AM – 07:00 PM |
| Wed | 10:00 AM – 07:00 PM |
| Thu | 10:00 AM – 07:00 PM |
| Fri | 10:00 AM – 07:00 PM |
| Sat | 10:00 AM – 06:00 PM |
| Sun | Closed |

**Staff Members:**
- Not specified

Best Review:
A customer noted that the staff at Saginaw Gold & Diamond Center is consistently friendly and knowledgeable, emphasizing that they always feel welcomed and supported in their jewelry purchases.

Worst Review:
Another reviewer expressed disappointment regarding the rudeness encountered from staff during a visit, stating that their family had previously spent significant amounts in the store but felt unwelcome during their last experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.