Fred Meyer Jewelers, Gahanna OH
Fred Meyer Jewelers, located at 300 S Hamilton Rd, Gahanna, OH 43230, provides a range of jewelry services with a particular focus on engagement ring creation. This jeweler offers an extensive selection of diamonds, wedding rings, and watches, catering to various budgets and preferences. The store is known for its approachable staff, who strive to offer personalized service. However, customer feedback indicates a mixed experience with the level of service provided.
Positive reviews highlight the friendly and accommodating nature of staff members like Jessica and Burton, who are praised for their professionalism and helpfulness during the engagement ring buying process. Customers appreciate the good selection and fair pricing, with some describing the experience as enjoyable and stress-free.
Conversely, negative feedback points to issues with customer service and communication, with multiple customers expressing frustration over delays in service and perceived lack of attentiveness from certain staff members. Some have reported dissatisfaction with how their jewelry was handled, leading to mistrust during the resizing and repair processes.
Overall Sentiment from Online Customer Reviews:
Positive: 46%
Neutral: 14%
Negative: 40%
Best Review: Katie noted that although the store has potential, the service can vary greatly, with some staff appearing disinterested in providing assistance. She highlighted one employee who was kind and addressed concerns effectively.
Worst Review: Joe expressed extreme frustration over a long delay in service and a lack of communication, which resulted in missing an important birthday deadline for a jewelry repair, significantly impacting his experience.
- **Opening Hours**:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
