The Diamond Studio in Gahanna, Ohio, is a distinguished jewelry store specializing in engagement ring creation and custom design services. Located at 1028 N Hamilton Rd, this family-owned business has built a reputation for its personalized approach and high-quality craftsmanship. With a commitment to customer satisfaction, they offer a range of services, including custom jewelry design, appraisals, and repairs. The dedicated team, led by owners Ron and Bryan, prides itself on creating unique pieces that cater to individual preferences.

Customer feedback highlights the store's friendly atmosphere and attentive service, particularly in the realm of custom engagement rings. The shop is known for its quality and affordability, making it a preferred choice in Franklin County. However, some reviews suggest inconsistencies in customer service experiences, with a few customers mentioning less favorable interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

The store has garnered a total of 74 reviews, showcasing a generally favorable impression from customers who appreciate the quality and unique selections available. However, there are indications of mixed experiences for some patrons.

Best Review:
One customer noted the exceptional service received when customizing an engagement ring, expressing gratitude for the team’s patience and creativity in bringing their vision to life.

Worst Review:
Conversely, another individual expressed dissatisfaction with the atmosphere of the store and the handling of their jewelry, which left them feeling neglected during their visit.

**Opening Hours:**
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed

**Staff Members:**
- Ron (Co-Founder)
- Bryan (Co-Founder)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.