Q2 Jewelry and Services, located at 375 Stoneridge Ln, Gahanna, OH 43230, is a jeweler specializing in custom engagement ring creation and various jewelry services. The store is open Tuesday through Friday from 10 AM to 6 PM, Monday and Saturday from 10 AM to 4 PM, and closed on Sundays. The contact number for inquiries is 614-934-7900.
Q2 Jewelry and Services is known for offering a range of services, including custom jewelry design, jewelry repair, and watch services. Customers appreciate the craftsmanship in engagement rings and custom pieces, with staff members like Sergio recognized for their professionalism and attention to detail. Although many reviews highlight the great quality of work and personalized service, there are also noted instances of poor customer service experiences, particularly regarding communication issues and handling of repairs.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 10%
- Negative: 30%
Highlight Reviews:
Best Review: A customer was thoroughly impressed with the handcrafted engagement ring designed by Sergio, noting the unique creativity and craftsmanship that led to numerous compliments over the years.
Worst Review: One reviewer expressed frustration over a ring resizing that resulted in discoloration, feeling that the jeweler did not take responsibility for the damage and exhibited a lack of basic knowledge in jewelry care.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Tuesday: 10 AM - 6 PM|
| Wednesday: 10 AM - 6 PM|
| Thursday: 10 AM - 6 PM|
| Friday: 10 AM - 6 PM|
| Saturday: 10 AM - 4 PM|
| Sunday: Closed |
| Monday: 10 AM - 4 PM |
Staff Members:
- Sergio
Positivity Score: 65%
Total Customer Feedback Reviewed: 30
Store Phone Number: 6149347900