Infinity Custom Jewelers, located at 1050A Beecher Crossing N, Gahanna, OH 43230, operates by appointment and specializes in custom jewelry design, with a strong focus on engagement ring creation. The store is a family-owned business with over 75 years of combined experience in the jewelry industry, ensuring personalized service and quality craftsmanship tailored to each customer's vision.
Positive reviews highlight the store's exceptional attention to detail and customer service, with many customers praising Ron and his team for their professional and friendly approach. They appreciate the ability to create unique pieces that truly reflect personal stories and sentiments. Customers frequently commend the high-quality materials used and the ability to make custom designs quickly and efficiently.
On the other hand, some negative feedback hints at inconsistent service, particularly during busy times, with examples where customers felt that staff members were not as attentive. However, the overall sentiment of customer reviews leans towards positivity.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: Jessica praised Infinity Custom Jewelers for their top-quality work and excellent prices, mentioning the outstanding service they received from Ron, which stood out among their experiences with other jewelers.
Worst Review: A customer named Jeff expressed discontent, claiming to have seen better quality stones elsewhere and found Ron difficult to work with, advising potential customers to stay away.
Opening Hours:
Monday to Friday: By appointment only
Staff Members Mentioned:
Ron
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 89
Store Phone Number: 6148557030