Fred Meyer Jewelers, located at 3200 W South Airport Rd #110, Traverse City, MI 49684, operates within Grand Traverse County and specializes in fine jewelry, particularly engagement ring creation. The store is known for offering a variety of services including custom engagement ring design and jewelry repair.
Based on seven reviews, the overall sentiment from online customer reviews is mixed. The positive experiences highlight the friendly and helpful nature of the staff, with many customers appreciating the customer service, attentiveness, and helpfulness in finding the perfect jewelry piece. However, there are negative reviews that mention issues with customer service and product quality, particularly focusing on experiences that left some customers dissatisfied.
Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 14%
Negative: 29%
Opening Hours:
Monday to Saturday: 10 AM - 9 PM
Sunday: 12 PM - 6 PM
Staff mentioned includes Rhonda, the store manager, although more specific details about staff members are not available.
Best Review:
Keith praised the staff at Fred Meyer Jewelers for being informative and going the extra mile to assist him with his inquiries, indicating a high level of service.
Worst Review:
Tiffany expressed significant disappointment regarding the repair of her wedding ring, stating that it returned misaligned after a lengthy repair process, highlighting a concern for quality control.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 64%
Total Customer Feedback Reviewed: 7