James C. Smith Fine Jewelry, located at 101 W Front St, Traverse City, MI 49684, is a premier destination for custom engagement ring creation and fine jewelry services. The business is led by James Smith, who is renowned for his artistic approach and attention to detail in crafting unique pieces. With a focus on personalized service, the knowledgeable staff excels in collaborating with clients to design engagement rings that reflect individual styles and preferences. The store offers an array of services including custom jewelry design, on-site repairs, and consultations, all tailored to meet the needs of their customers.
The overall atmosphere in customer reviews suggests a high level of satisfaction, with many praising the creativity and professionalism of the staff. However, there are a few instances where customers had minor concerns regarding communication and service speed. A total of 83 reviews were examined, revealing a robust appreciation for the custom work provided.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
**Highlight Reviews:**
Best Review: Leslie mentioned that the store's service was super friendly and noted the successful restoration of her engagement ring, showcasing the quality craftsmanship offered.
Worst Review: Lisa expressed her frustration over a lack of response when inquiring about watch services, indicating a need for improved communication.
**Hours of Operation:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 83
Store Phone Number: 2319413300