Fred Meyer Jewelers, located at 50 2nd St S, Nampa, ID 83651, is a jewelry store offering a wide array of services with a particular focus on engagement ring creation. This store features a variety of fine jewelry, including diamond bridal sets, engagement rings, and wedding bands. In addition, they provide repair, cleaning, and inspection services, ensuring lasting care for your purchases. Operating under the umbrella of the Kroger Co., they have multiple locations across Idaho and beyond.
The customer service experience appears to be mixed based on 93 reviews collected. Many customers have praised the helpfulness and knowledge of the staff, with individuals noting friendly interactions and positive experiences with ring repairs. However, there are notable criticisms regarding poor customer service and negative experiences with staff attitudes.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%
Best Review: Alicia highlighted the professionalism and dedication of the staff in helping customers find the perfect engagement ring, showing appreciation for their attentive service.
Worst Review: Carolyn described a frustrating experience with a high-value purchase, citing issues with lost diamonds and inadequate staff support when returning for repairs.
**Opening Hours:**
- Monday: 9 AM - 9 PM
- Tuesday: 9 AM - 9 PM
- Wednesday: 9 AM - 9 PM
- Thursday: 9 AM - 9 PM
- Friday: 9 AM - 9 PM
- Saturday: 9 AM - 9 PM
- Sunday: 11 AM - 6 PM
Staff members mentioned in reviews include Paula and Ray.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 93
Store Phone Number: (208) 465-2883