KAY Jewelers in Nampa, Idaho, located at 16435 N Marketplace Blvd, is a prominent jewelry store specializing in engagement ring creation and a wide range of jewelry services. Known for its excellent selection of engagement rings and personalized customer service, KAY Jewelers offers custom and special orders, jewelry maintenance and repair, and diamond upgrades, ensuring that customers receive quality pieces tailored to their needs.
Many customers praise the helpful staff for their product knowledge and attentive service. The store operates in Canyon County and emphasizes providing a superior shopping experience.
Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
Phone: (208) 442-5527
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 60%
Neutral sentiment: 20%
Negative sentiment: 20%
Customer feedback reflects a balanced view of experiences at this location, with many highlighting exceptional service and knowledgeable staff, while some have mentioned issues regarding repair services and wait times.
Best Review:
Amy commended the staff for their patience and helpfulness, expressing satisfaction with the personalized service she received while selecting her jewelry.
Worst Review:
Michelle expressed frustration over delayed service and the handling of her warranty, characterizing her experience as disappointing and indicating a decline in the quality of service compared to previous visits.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 103