Ken's Pawn & Jewelry, located at 608 12th Ave S, Nampa, ID 83651, operates in Canyon County as a family-owned pawnshop established in 1960. They specialize in a range of services, including engagement ring creation, jewelry sales, and pawning. Customers benefit from a 15-day warranty on all products and special discounts, including 50% off gold jewelry and 25% off silver jewelry. The store is recognized for its knowledgeable staff, including manager Rodney Peterson, who is praised for providing exceptional customer service.
Overall Sentiment from Online Customer Reviews:
The atmosphere surrounding Ken's Pawn & Jewelry appears predominantly positive, with approximately 70% of customer reviews reflecting satisfied experiences. About 20% demonstrate neutral sentiments, and approximately 10% of reviews indicate dissatisfaction with their services.
**Opening Hours**:
- Monday to Friday: 9:30 AM – 7:00 PM
- Saturday: 9:30 AM – 6:00 PM
- Sunday: Closed
Customers have shared differing views on their experiences at Ken's Pawn & Jewelry. Positive feedback highlights the fair prices and friendly service, with many customers appreciating the variety of items available and the helpfulness of the staff. Conversely, some negative reviews point to concerns regarding pricing discrepancies and customer service experiences that felt inadequate.
Best Review:
Matthew praised Ken's Pawn & Jewelry for their excellent service, fair prices, and fantastic selection, indicating a high level of satisfaction with their shopping experience.
Worst Review:
Yesi described her experience as disappointing due to what she perceived as rude customer service and an uncomfortable atmosphere while browsing the store.
* For this overview, customer feedback were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 47