Neil Alan Fine Jewelry, located at 116 12th Ave S, Nampa, ID 83651, is a well-regarded jeweler offering personalized services, particularly in engagement ring creation. With over 30 years of combined experience, the business prides itself on exceptional customer service and custom designs tailored to the client's vision. Neil Alan Fine Jewelry operates in Canyon County and boasts various services, including jewelry repair, watch services, and custom designs, ensuring a comprehensive experience for customers seeking quality.
The reviews from various platforms total 271. Customers frequently praise the knowledgeable and friendly staff, highlighting the exceptional service provided by Neil and his team. The engagement rings crafted here are often noted for their quality and unique designs, making it a favorite destination for those looking for special pieces for their loved ones. Issues noted in some reviews include occasional delays in service or customer interactions that did not meet expectations, but these instances are generally outweighed by positive experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Opening Hours:**
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
**Staff Members:**
Neil Alan
Best Review:
Hector highlighted his satisfaction with the prompt and professional repair service for his bracelet, noting the craftsmanship and reasonable pricing.
Worst Review:
Andy described a frustrating experience with customer service during the repair of a family heirloom pocket watch, mentioning a rude interaction with a staff member and subsequent issues with the watch repair that led to delays.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 271
Store Phone Number: 2084671275
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Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.