Fred Meyer Jewelers, located at 32 Serramonte Center, Daly City, CA 94015, has been noted for its offerings in fine jewelry, including engagement ring creation, but it is currently closed. The store’s staff has been recognized in various reviews for the friendliness they provide during initial visits. However, many customers report disappointing experiences related to service quality and product satisfaction.
With a total of 10 customer reviews reviewed, the general sentiment appears mixed.
Overall Sentiment from Online Customer Reviews:
- Positive: 30%
- Neutral: 10%
- Negative: 60%
Several reviewers commend the selection of jewelry and initial customer service, highlighting satisfaction with product quality during initial purchases. Conversely, numerous negative reviews detail issues such as unprofessional service, misleading policies, and disappointing warranty experiences. Many clients expressed frustration with after-sale care, leading to their decision to discontinue business with Fred Meyer Jewelers.
Best Review:
Malou praised the store for its excellent service during both the initial sale of their Tag Heuer watches and the subsequent after-sale services, emphasizing the superior experience compared to competitors.
Worst Review:
Alice expressed frustration over the company's failure to honor warranty promises, labeling it a deceptive practice and advising others to avoid purchasing from Fred Meyer Jewelers.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday to Sunday: Closed
Staff mentioned in reviews included customer service representatives but no specific names were provided.
Positivity Score: 35%
Total Customer Feedback Reviewed: 10
Store Phone Number: (415) 991-1700