Zales Jewelers, located at 107 B Serramonte Center, Daly City, CA 94015, is known for its engagement ring creation and comprehensive jewelry services. They offer unique options for creating custom engagement rings and provide supportive in-store experiences from dedicated staff. The store features a variety of diamond and precious jewelry offerings, including engagement rings, wedding bands, and more.
The staff members, including Rosaline, have been praised for their helpfulness and professionalism, often going above and beyond to assist customers. The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM. For further inquiries, customers can reach the store at (650) 991-3725.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%
Highlight Reviews:
Best Review: Melanie has been noted for her exceptional service, providing knowledgeable guidance and friendly interactions that greatly enhance the purchasing experience at Zales.
Worst Review: A customer expressed frustration over poor service and quality issues regarding their jewelry repairs, resulting in a negative experience that overshadowed previous positive interactions.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|------------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Staff members mentioned include Rosaline.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 209