Maze Watch and JewelryRepair Daly City CA

Maze Watch & Jewelry Repair Services, located at 133M Serramonte Center, Daly City, CA 94015, offers a variety of services including watch and jewelry repair, which notably includes expertise in creating and customizing engagement rings. The establishment is family-owned, with over 40 years of experience in the jewelry and watch industry. Inna, the owner, has been appreciated for her commitment to customer service and craftsmanship.

Operating hours are as follows:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
Phone: 650-994-9950

Based on 131 reviews, customers highlight the quick and efficient service for battery replacements and minor repairs, noting that the pricing is often more affordable compared to larger retail jewelers. The staff are recognized for their friendliness and professionalism, with many reviews praising the quality of workmanship, especially for intricate jobs like engagement ring creation. However, some negative feedback has emerged concerning higher-than-expected prices and occasional delays in service, suggesting that while many aspects of the service are commendable, there are areas for improvement.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Best Review: David appreciated the quick service and friendly demeanor, noting the efficient battery replacement and affordable pricing compared to other stores.

Worst Review: A customer named Nathan expressed frustration regarding unexpected charges for jewelry repairs that seemed unreasonable, citing a significant price difference compared to other jewelers.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.