Fred Meyer Jewelers Salem OR

Fred Meyer Jewelers, located at 3450 Commercial St SE, Salem, OR 97302, operates in Marion County and offers a range of services including jewelry repair and custom engagement ring creation. The store is known for its extensive selection of fine jewelry, including diamond bridal and engagement jewelry, as well as watches. Customers reported a blend of experiences with the staff, with some praising exceptional service and others expressing dissatisfaction with product issues and customer care.

Operating hours are as follows:
- Monday to Saturday: 9:00 AM - 9:00 PM
- Sunday: 10:00 AM - 6:00 PM
Phone: +1 503-362-6336

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%

Positive reviews highlight the knowledgeable and friendly staff, with particular mention of a manager who provided excellent assistance during the engagement ring selection process. The store serves as a reliable option for individuals looking for quality engagement rings and attentive service.

Conversely, some negative feedback involves issues with sizing and repair timelines, which have left customers feeling frustrated. Some reported instances of miscommunication and dissatisfaction with the service regarding jewelry modifications.

Best Review: A customer recognized the helpfulness of the staff, particularly a manager who made the ring selection process enjoyable and straightforward.

Worst Review: Another review detailed a poor experience with an earring repair, where the customer felt their jewelry had been altered without consent, leading them to seek further resolution from corporate headquarters.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.