Scott Smith Custom Jewelry, located at 381 State St. Ste 3 in Salem, OR, is a distinguished choice for custom engagement ring creation and various jewelry services. With 45 years of expertise, Scott Smith is dedicated to crafting unique pieces that resonate with personal stories. The shop has garnered a strong reputation in Marion County for its artistic approach to jewelry design and repair.
Customers often rave about Scott's attentive service and exceptional craftsmanship. Those looking to create an engagement ring can appreciate his ability to transform ideas into stunning custom designs. The shop specializes not just in engagement rings, but also in jewelry repair and restoration, utilizing advanced techniques such as laser welding.
However, it’s important to note that the shop is currently temporarily closed, having last operated in November 2023, and is set to reopen in May 2024 on an appointment-only basis.
Customer Sentiment: Approximately 85% of customers have expressed high satisfaction with the quality of service and craftsmanship, while 15% reported less favorable experiences.
Opening Hours:
- Temporarily Closed until May 2024 (Appointment Only)
Best Review: Mindi praised Scott for beautifully repairing her mother's wedding ring, expressing immense gratitude and satisfaction with the work done.
Worst Review: A customer named Lanora expressed confusion over the shop’s temporary closure and was eager to find out when regular hours would resume, feeling slightly frustrated but still hopeful for future service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 25
Store Phone Number: 5034099931