Located in the heart of Salem, Oregon, Kay Jewelers is a reputable store offering an extensive selection of engagement rings and fine jewelry. Located at 401 Center Street NE, Suite 2283, Salem, OR 97301-3661, this store provides excellent service focused on creating the perfect engagement ring for customers. The staff is known for their professionalism and attention to detail, ensuring that each visitor receives personalized assistance throughout their shopping experience. Regularly praised for their customer service, the team at Kay Jewelers maintains a welcoming atmosphere that encourages customers to share their ideas and preferences for their dream ring.

The store boasts a solid inventory of engagement rings, wedding bands, necklaces, earrings, and other jewelry, while also offering various services, including jewelry maintenance, repair, and custom orders. Customers appreciate the knowledgeable staff for their ability to guide them through the intricate process of selecting and designing an engagement ring.

Operating in Marion County, Kay Jewelers has established a reputation built on a combination of positive customer sentiment and responsive service.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%

Many customers admire the attentiveness of staff members, with a significant number expressing their satisfaction with the courteous assistance they received during their visits. However, there are also mentions of inconsistent customer service experiences with some staff members, highlighting a need for improvement in certain areas.

**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

**Staff Members Mentioned:**
- Shei
- April
- Phoenix
- Andrea
- Monica

Best Review:
Cindy Lacey Gifford highly commended a staff member named Toree for her exceptional customer service, noting her dedication and the lengths she goes to ensure customer satisfaction.

Worst Review:
Xero Dragoon expressed dissatisfaction with a specific staff member's rudeness during their visit, indicating a less-than-ideal customer service experience.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.