Freehold Jewelers, located at 33 West Main Street, Freehold, NJ, is a charming destination for anyone looking to create their dream engagement ring. Operating in Monmouth County since 1995, this family-owned shop is known for its personalized service and high-quality craftsmanship.
Owner Charles Altiero places a strong emphasis on building relationships with customers, often referred to as friends. With over two decades of experience, Charlie is not only the face of the shop but also a talented jeweler who performs repairs on-site, allowing customers to witness the meticulous work involved. He creates an inviting atmosphere where clients feel comfortable sharing their visions for custom pieces.
Customers appreciate the transparent and honest approach of Freehold Jewelers, with many highlighting that they leave feeling valued rather than pressured. Approximately 85% of patrons express high satisfaction with their experiences, while around 10% have shared neutral feedback, typically revolving around the store's limited inventory of new jewelry.
Opening Hours:
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:00 AM – 8:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Michael praised Charlie for his dedication and craftsmanship in making a custom engagement ring, noting the transparent pricing and friendly guidance throughout the process.
Worst Review: A customer named Kevin expressed disappointment over a specific resizing service, feeling that the communication could have been clearer regarding the timeline.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.