Robert Garcia Gold Smith operates at 713 Laurel St, San Carlos, CA 94070, and can be reached at (650) 594-2818. Known for its custom jewelry design and engagement ring creation, the shop exudes an old-school charm and is praised for its craftsmanship. The owner, Robert Garcia, is recognized for his ability to turn customer ideas into stunning, one-of-a-kind pieces. The store accepts walk-ins and credit cards, making it accessible for potential clients.
Customers have shared a mixed array of experiences, with 9 reviews analyzed to provide insights into the service quality.
Overall Sentiment from Online Customer Reviews:
Positive sentiments: 55%
Neutral sentiments: 22%
Negative sentiments: 23%
Positive reviews highlight the outstanding craftsmanship and personalized service. Clients appreciate Robert’s attention to detail and creativity in bringing custom designs to life.
Negative feedback points out some concerns regarding customer service, particularly communication issues and price discrepancies.
Best Review:
Janice praised Robert for flawlessly repairing and creating custom jewelry, emphasizing the quality and uniqueness of the pieces, making it clear she highly values his work.
Worst Review:
A customer named Sam expressed disappointment over receiving their wedding band back with the wrong metal color used, feeling that Robert's attitude towards the situation was unprofessional and rude.
**Opening Hours:**
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 66%
Total Customer Feedback Reviewed: 9
Store Phone Number: 6505942818