Laurel Street Jewelers, located at 1604 Laurel St, San Carlos, CA, is a charming local spot known for its engagement ring creation services. Serving San Mateo County, the store has an impressive rating of 4.8 based on 18 reviews, reflecting the owner Cal's dedication to quality craftsmanship and personalized customer care.

Customers appreciate Cal's friendly and approachable demeanor, often describing him as attentive and knowledgeable during the design process. Many reviews highlight how he goes above and beyond to ensure clients feel heard, often offering suggestions to create truly unique pieces. However, a few reviews mention concerns about communication and delays in service, which have affected the overall experience for some.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
- Monday: Closed
- Tuesday: 12:30 PM – 5:30 PM
- Wednesday: 12:30 PM – 5:30 PM
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed

Best Review: Johnny praised Cal for his excellent ring resizing service, noting the quick turnaround and high-quality craft, expressing his satisfaction with the final product.

Worst Review: Sachiko shared her frustration regarding a loose stone replacement in her ring, feeling that the service provided was not up to par with her expectations.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.