Lindeburg and Company is a distinguished jeweler located in San Carlos, California, with a strong specialization in creating custom engagement rings and jewelry. The store has been operating since 1917, proudly serving the community and providing a wide range of services, including custom jewelry designs, resizing, and repairs. Customers appreciate the variety of items offered, from fine jewelry to Rotary and Masonic merchandise.

Despite the longstanding tradition and reputation, the jeweler has received mixed feedback from clients. Positive reviews are often centered around the quality craftsmanship of custom pieces and the ability to create sentimental items, such as resized heirloom rings. However, many reviews also highlight a consistent issue with customer service, claiming that communication can be lacking and responses to inquiries are often delayed or unprofessional.

The store is open Monday through Friday from 9:00 AM to 5:30 PM and Saturdays from 10:00 AM to 3:00 PM, remaining closed on Sundays. Customers can reach the store at 1-800-243-6253 for inquiries or appointments.

Overall Sentiment from Online Customer Reviews:
Overall, customer sentiment leans negative, with approximately 25% positive feedback, 15% neutral, and 60% negative. Many customers express dissatisfaction with the service aspect, contrasting with the positive remarks about the quality of jewelry.

Best Review:
John praised the store's expertise in resizing his father’s Masonic ring. He was delighted with the results, stating that the ring looked brand new and fit perfectly.

Worst Review:
Stephanie described a frustrating experience with the owner, who charged her for an engraved plaque that was never delivered. She stated that the owner was unprofessional and unhelpful throughout the process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Opening Hours |
|-------------|----------------------|
| Monday | 9:00 AM - 5:30 PM |
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Staff members identified include Vera Lindeburg, the owner.