David E. Garrett Jewelers, located at 639 W Columbia St, Springfield, OH, offers a renowned service for engagement ring creation and a wide selection of fine jewelry. Operating in Clark County, this family-owned business has been a staple in the community for over 36 years, providing personalized consultations to help customers design their perfect engagement ring. The knowledgeable staff, including David E. Garrett and his children, David C. and Leah Garrett-Dean, are praised for their exceptional craftsmanship and customer service.
Customers appreciate the honesty and integrity of the team, noting the quick turnarounds for repairs and the high-quality jewelry they offer. Positive sentiments reflect on the vast selection of unique, vintage, and custom-designed pieces, making it a beloved local destination. On the downside, a few customers have reported instances of inconsistency in service and product pricing.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Opening Hours:
- Monday: 10 AM - 6 PM
- Tuesday: Closed
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
Staff Members:
- David E. Garrett
- David C. Garrett
- Leah Garrett-Dean
Best Review: Margo highlighted the store's impressive collection of unique older pieces and exceptional customer service.
Worst Review: Charles noted that the store was not open during a visit at the specified time, indicating a lack of reliability in their hours.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 77
Store Phone Number: 9373253680