Max's Jewelers & Loan, located at 300 N Fountain Ave, Springfield, OH 45504, served the local community for 89 years before unfortunately closing its doors. As a pawn shop, it offered a range of services, including jewelry buying, selling, and pawning, with a particular emphasis on engagement rings.

The store was well-known for its knowledgeable staff, providing a friendly atmosphere that made customers feel comfortable while exploring their options. Reviews highlighted solid customer service and competitive pricing on a variety of jewelry items. However, following the sudden closure, many patrons expressed disappointment over the lack of communication regarding their outstanding items, which left some feeling neglected.

Customer Sentiment: Approximately 40% of customers had positive experiences, while 60% reported dissatisfaction, primarily related to the abrupt closure and handling of pawned items.

Opening Hours:

Monday to Friday: 9:30 AM – 5:30 PM
Wednesday: Closed
Thursday to Saturday: 9:30 AM – 3:00 PM
Sunday: Closed

Best Review: William praised the friendly service and noted it was a great place to find solid deals on jewelry, emphasizing his positive interactions with the staff.

Worst Review: Zach was upset about the sudden closure, feeling that it was poorly handled, and expressed frustration about issues with retrieving customer items.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.