Garwood's Jewelers, Custom Engagement Rings in Fort Collins , CO

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80% Score | Garwood's Jewelers, Fort Collins CO

Garwood's Jewelers, located at 131 S College Ave, Fort Collins, CO 80524, is a distinguished jewelry store specializing in creating exquisite engagement rings and offering a range of jewelry repair services. The store has a reputation built over 78 years of service in Larimer County, with a dedicated team of knowledgeable staff who are committed to helping clients design unique pieces tailored to their needs.

With a total of 106 reviews analyzed, the overall sentiment reflects a generally positive experience for customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

The positive reviews highlight the friendly and professional service offered by the staff, mentioning their expertise in guiding customers through the engagement ring creation process. Many customers appreciated the honest pricing and care taken in service, often noting the welcoming atmosphere of the store.

In contrast, some negative reviews pointed to instances of perceived rudeness from staff, with a few customers expressing dissatisfaction with the handling of specific repairs or designs. However, these instances appear to be outnumbered by the numerous positive experiences shared by patrons.

Best Review:
A customer praised the craftsmanship and customer service at Garwood's, expressing how the engagement ring exceeded their expectations and highlighted the staff's knowledge and attentiveness throughout the selection process, particularly noting their ability to listen genuinely to customer preferences.

Worst Review:
Another customer reported an unpleasant interaction with a staff member who was dismissive and condescending during a consultation, leaving them feeling unvalued and frustrated with their experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:30 PM |
| Sunday | Closed |

Staff members mentioned include Randy Reider, the owner, and additional knowledgeable associates working alongside him.

Positivity Score: 80%
Total Customer Feedback Reviewed: 106

Store Phone Number: 9704822205

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80%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.