Zales Jewelers in Fort Collins, Colorado, located at 215 E Foothills Pkwy., Ste. A019, is recognized for its extensive offerings in engagement ring creation and personalized jewelry services. The store operates in Larimer County and provides a range of services including in-store ordering, custom jewelry creation, jewelry and watch repair, and cleaning and inspection services. Customers appreciate the knowledgeable staff who are eager to assist. The store is available for consultations and has received a mix of feedback reflecting various experiences.
Operating Hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Closed Now
Phone: (970) 226-2546
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews for Zales Jewelers shows a mixed response. Approximately 60% of customers reported positive experiences, highlighting the helpful and knowledgeable staff, while about 30% expressed dissatisfaction regarding customer service issues and specific product quality concerns.
Best Review:
Layton praised the staff at this location for their exceptional customer service, emphasizing how easy and enjoyable their shopping experience was due to the attentive team members.
Worst Review:
Chantel expressed disappointment with her experience, specifically mentioning poor service and a lack of attention from the staff during her visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 108