Old Town Goldworks Fort Collins CO
Rocky Mountain Goldworks is a premier destination located at 23 Old Town Sq Ste 156, Fort Collins, CO 80524, specializing in creating custom engagement rings and fine jewelry. With a track record of over 311 reviews, this jeweler is highly regarded for its personalized service and attention to detail. The skilled team, led by owner Tom, is known for making clients feel welcomed and valued throughout the entire jewelry creation process. Customers appreciate the opportunity to be actively involved in designing their pieces, including casting the rings themselves, which adds a unique and meaningful touch.
Services offered include engagement ring creation, jewelry repair, redesign, and restoration. Clients have praised the friendly and professional staff, including Carolina and Cece, for their dedication and creativity in bringing visions to life.
Operating hours are as follows:
| Day | Hours |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 8%
Negative sentiment: 2%
Customers frequently mention the warm and inviting atmosphere, the quality of craftsmanship, and the exceptional service. However, some negative experiences were noted regarding pricing, with a few individuals feeling that costs were higher compared to chain stores.
Best Review:
A customer expressed immense satisfaction with the exceptional service from Tom and the knowledgeable team at Rocky Mountain Goldworks. They highlighted the custom design process for their engagement ring, noting the staff’s patience and expertise in finding the perfect diamond within their budget.
Worst Review:
Another customer voiced dissatisfaction over the repair costs for a broken necklace, feeling that the quote provided was significantly higher than expected compared to competitors.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
