Sullivan Jewelers, located at 206 S Mason St in Fort Collins, CO, is a charming spot for those looking to create their engagement rings. Serving the Larimer County area, this owner-operated jewelry store has garnered attention for its expertise in custom designs, repairs, and appraisals since being established in 1993.

Customers often highlight the warm, welcoming atmosphere fostered by Kelly Sullivan and his team. They specialize in crafting unique engagement rings and frequently engage in detailed consultations to understand clients’ visions. Many reviews refer to the exceptional craftsmanship, with clients regularly impressed by the meticulous attention to detail. While the majority of the feedback is positive, some patrons have reported issues with follow-up communication and longer than expected wait times for certain services.

Customer Sentiment: Approximately 75% of customers express high satisfaction, while 15% are neutral and 10% have raised concerns regarding service delivery.

Opening Hours:
- Tuesday to Friday: 11:00 AM – 5:00 PM
- Saturday and Sunday: Closed
- Monday: Closed

Best Review: Veronica appreciated the swift and professional service during her ring appraisal, noting how she could watch the process unfold and left with confidence for her insurance.

Worst Review: Chris felt let down by the lack of communication after dropping off a broken ring for repair, reporting disappointment when the promised timeframe was not met.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.