Amoroso Jewelers, Boston, MA
Amoroso Jewelers, located at 333 Washington St. Ste 305, Boston, MA 02108, operates in Suffolk County, offering a wide range of jewelry services with a particular emphasis on custom engagement ring creation. With a long-standing history in the industry, the store is managed by the knowledgeable Amoroso family, providing personalized and professional service to clients. The staff is recognized for their expertise in diamonds and gemstones, making the process of selecting or designing an engagement ring comfortable and informative.
Reviews from a total of 51 sources indicate an overall positive sentiment for Amoroso Jewelers. Clients frequently commend the store's exceptional customer service, with many highlighting the detailed attention given during the engagement ring selection process. The environment is described as welcoming and low-pressure, allowing customers to explore options without feeling rushed. However, some negative feedback notes issues with communication regarding order statuses, reflecting a need for improved follow-up on customer inquiries.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer praised the outstanding service provided by Bob and John, highlighting their patience and willingness to create a custom engagement ring that exceeded expectations.
Worst Review: One individual expressed dissatisfaction with a lengthy wait for an engagement ring order, mentioning frustration over lack of updates on the order status.
Business Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Bob Amoroso
- John Amoroso
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
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